We understand that you'll have questions about your Scope Home Access service, so here are answers to some of the common questions we get asked. If you have any additional questions, fill out our contact us form or give our friendly team a call on 1300 765 887. Can I have Home Modifications without having an Occupational Therapy Assessment? We recommend that all of our clients have an Occupational Therapy assessment prior to the installation of home modifications to ensure that the proposed changes are the best fit for them both now and into the future. Our Occupational Therapists are qualified to prescribe home modifications that are specific to your needs, mobility levels and individual characteristics (i.e. height, weight, strength). They also have years of industry experience that allows them to identify potential hazards you may not have considered, or predict areas where you may require support in the years to come. To ensure the best outcome for the health and safety of the client, an Occupational Therapy assessment is compulsory prior to receiving home modifications if: The work is intended to be subsidised through My Aged Care (MAC) The work is for a participant of the National Disability Insurance Scheme (NDIS). I've had a My Aged Care in home assessment, why do I need an Occupational Therapy assessment? The assessment carried out by the My Aged Care team is a generalised assessment aimed at identifying any areas in your daily life where you could benefit from supports. This may include services like domestic assistance, meals and transport services, or home modification and maintenance services from an organisation like Scope Home Access. An Occupational Therapy Assessment is carried out by a skilled Occupational Therapist qualified to design and prescribe modifications to specifically address safety and accessibility concerns in your house. How much do Home Modifications cost? This will depend on the work involved. Our friendly construction team will always advise you of the cost of the work prior to commencement so you can decide if you'd like to go ahead. For eligible Aged Care clients, the cost of your Home Modifications will be subsidised under the Commonwealth Support Program (CHSP). For more information, visit our Funding Options page. Can Scope Home Access help me with minor jobs such as changing a lightbulb or fixing taps? Yes, we are able to carry out many small household jobs under our Home Maintenance program. This work will either be completed by one of our in-house Builders or a trusted subcontractor. For more specific information, call our friendly Client Services team on 1300 765 887. What if I want an additional work carried out on the day of my service? Depending on the size and nature of the additional service you're requesting, this may or may not be possible. You can discuss your request with the builder or tradesperson at your site and they will advise you. Alternatively, you can contact our Client Services team on 1300 765 887. Do I need to be present for the Occupational Therapy assessment or can someone else take my place? The person work is being carried out for needs to be home for the Occupational Therapy assessment. This is essential so the Occupational Therapist can observe how you interact with your home and perform your daily activities. You are welcome to have a friend or family member present to support you or provide assistance. Can I choose my own fixtures and fittings for my Home Modifications? Clients are provided choice wherever possible however custom fixtures and fittings may incur additional cost. For clients receiving subsidised services, modifications will be installed with standard fixtures and fittings, with clients able to choose between certain options such as floor tile colours, unless the client requests alternatives. These will be quoted for the client prior to installation. How long will I have to wait for Home Modifications? Clients wishing to receive subsidised services may be placed on a waiting list for work to begin. This wait time will vary depending on the current demand. For more specific information, you can give us a call on 1300 765 887. Will I be involved in decisions made about recommendations for Home Modifications? Absolutely! Your Occupational Therapy Assessment is an interactive experience where you will be able to raise your concerns and discuss which Home Modifications options would work best for you and your situation. If I choose to go through the Social Enterprise program, do I need an Occupational Therapy Assessment before having home modifications? Although recommended to allow for optimal design of your home modifications solution, it is not mandatory to have an Occupational Therapy assessment prior to home modifications under this stream of service. If you opt not to have an OT assessment, modifications will be installed to Australian Building Standards. What are the benefits of receiving services through the Social Enterprise stream? Funded services are in high demand and accessing these services may mean being placed on a waitlist. Social Enterprise services are generally not subject to this waitlist, meaning your modifications may be installed sooner. Additionally, it gives you absolute control about the nature and number of home modifications you have installed, whereas modifications subsidised through our funding streams need to be clinically justified by an Occupational Therapist.