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Policies and Documents

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Click the links below to download a copy of our policies and documents. 

 

Policies 

Advocacy Policy
Client Fees Policy
Complaints Policy
Easy Read Complaints information sheet
Easy Read Incident information sheet
Easy Read Privacy information sheet
Easy Read Rights information sheet
Easy Read Service Agreement Description information sheet
Privacy Dignity and Confidentiality Policy
Reportable Incident, Accident and Emergency Policy
Vaccination Policy
Vision, Mission and Values Statement

 

Client Information Service Guides

CHSP - Client Information Service Guide ACT
CHSP - Client Information Service Guide NSW
NDIS Participant Information and Service Guide

 

Quality Standards

Aged Care Quality Standards
Charter of Aged Care Rights
NDIS Practice Standards Document

 

Annual Reports

2020/2021 Annual Report

Annual report 2021

2019/20 Annual Report

2019-20 Annual Report

2018/19 Annual Report

2018-19 annual report

Site Information

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  • About Us
    • Our Story
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    • Our Board
    • Where We Work
    • Our Quality Standards
    • Work With Us
  • Our Services
    • Occupational Therapy
    • Home Modifications
    • Home Maintenance
    • Builder Consultation
    • OT Driving Assessments
    • Make a referral
  • Funding Options
    • Commonwealth Home Support Program
    • Home Care Packages
    • NDIS
    • Social Enterprise
    • Pay an Invoice
  • Helpful Info
    • Helpful Resources
    • Policies and Documents
    • Gallery
    • FAQ's
    • Contact us
    • COVID-19

Supported by the Australian Department of Health.
Although funding for services provided under the Commonwealth Support Program (CHSP) has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government

Scope Home Access acknowledge all First Peoples of this land and celebrate their enduring connections to
Country, knowledge and stories. We pay our respects to Elders and Ancestors who watch over us and guide
Aboriginal and Torres Strait Islander community.

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