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Commonwealth Home Support Program

What is CHSP?

The Commonwealth Home Support Program (CHSP) is a government funding initiative to support elderly Australians requiring low levels of support and assistance to remain independent. These supports may include help with your daily activities, health needs, social and community involvement or equipment and maintenance. As an approved CHSP provider, Scope Home Access is able to provide funded services to eligible individuals.

Am I eligible for CHSP funding?

To be eligible for CHSP funding, you must be over the age of 65 (or over the age of 50 if you’re an Aboriginal or Torres Strait Islander). Your health status must also impact your ability to perform daily tasks for example, a diagnosis of arthritis, a recent fall or hospital admission, or simply a change in the family care you have available.

Will funding cover the total cost of work?

Although the Commonwealth Home Support Program provides funding to help pay for home care services, it may not mean that services are free for you. Your subsidy will cover a significant portion of the cost, however in most cases you’ll need to pay a client contribution as well.

Which Scope services are available through CHSP?

In our NSW service regions:

  • Occupational therapy
  • Home modifications
  • Home maintenance
  • Yard maintenance
  • Builder consultation (joint home visit)

In our ACT service regions:

  • Home modifications

To check if we service your area, and to find out what services are available in that region, use our Postcode Locator search.

How do I arrange service if I AM NOT registered with My Aged Care yet?

If you or someone you know are over the age of 65 (or 50 if Aboriginal or Torres Straight Islander) and would benefit from one of our services but aren’t registered with My Aged Care, follow the steps below.

Call My Aged Care on 1800 200 422 (freecall) or fill out the online application here to apply for an My Aged Care in-home assessment. You will need your Medicare card and will be asked to provide some personal details and answer questions about your health and how you’re currently managing at home.

A family member, friend or carer can support you in the application process and, if you give permission, can make the application on your behalf.

If your application was successful, a My Aged Care representative will arrange a time to visit you at your home. During this visit they will discuss your situation and any areas of your daily life you struggle with.

If you think you could benefit from Home Modifications and would like Scope Home Access to do the work, you can discuss this with the assessor during this visit.

After the visit is complete, the My Aged Care representative will send referrals to any organisations that may be able to support you at home.

  • If we receive a referral for home maintenance or yard maintenance: our client services team will contact you to arrange the work.
  • If we receive a referral for home modifications: see steps 4 and 5.

If we receive a referral for home modifications our Occupational Therapy booking officer will be in touch to arrange a time for one of our in-house Occupational Therapist's to visit you in your home and provide a home environment assessment.

This assessment is free of charge and is specific to home modifications (unlike the initial My Aged Care assessment).

Once complete, the Occupational Therapist will provide recommendations for home modifications which can be passed to our construction team if you would like to proceed.

If you’ve chosen to proceed with Home Modifications, one of our qualified builders will be in touch to arrange a time to attend your home.

For small jobs: the builder will advise you of your client contribution amount when they attend your house and, if you agree to go ahead, may be able to complete the work during this visit.

For larger jobs: the builder will attend your home to quote the work. If we receive approval from you, they will organise a time to come back out to your home and complete the work.

How do I arrange service if I AM already registered with My Aged Care?

If you or someone you know are already registered with My Aged Care and would like to access one of our services, follow the steps below.

Contact My Aged Care on 1800 200 422 and advise which Scope Home Access service you would like (home modifications, home maintenance or yard maintenance).

My Aged Care will send a referral through to us outlining your request for service.

  • If the referral is for home maintenance or yard maintenance: our client services team will contact you to arrange the work.
  • If the referral is for home modifications: see steps 3 and 4.

If we receive a referral for home modifications our Occupational Therapy booking officer will be in touch to arrange a time for one of our in-house Occupational Therapist's to visit you in your home and provide a home environment assessment.

This assessment is free of charge and is specific to home modifications (unlike the initial My Aged Care assessment).

Once complete, the Occupational Therapist will provide recommendations for home modifications which can be passed to our construction team if you would like to proceed.

If you’ve chosen to proceed with Home Modifications, one of our qualified builders will be in touch to arrange a time to attend your home.

For small jobs: the builder will advise you of your client contribution amount when they attend your house and, if you agree to go ahead, may be able to complete the work during this visit.

For larger jobs: the builder will attend your home to quote the work. If we receive approval from you, they will organise a time to come back out to your home and complete the work.

Helpful Info

To download our CHSP - Client Service Information Guide ACT click here.

To download our CHSP - Client Service Information Guide NSW click here.